Following action from the Competition and Markets Authority (CMA), Facebook and eBay have committed to combating the trade of fake and misleading reviews on their sites.
In 2019 the CMA highlighted ‘troubling evidence’ of a thriving marketplace for fake online reviews on eBay and Facebook. This included Facebook member-only groups trading in the sale of incentivised and fake reviews, and eBay listings offering fake five-star reviews for sale.
Nearly seven months on, the CMA has revealed a ‘win for online shoppers’, with Facebook and eBay signing up to agreements to better identify, investigate and respond to fake and misleading reviews.
Read the full story on Facebook, Ebay and fake reviews.