Better broadband connections for UK homes

People will have a legal right to a decent broadband connection in UK homes and businesses.

The government has acted on its plans to deliver universal broadband across the UK, by implementing a universal service obligation (USO). The USO will ensure that everyone can reach speeds of at least 10Mbps by 2020.

In 2015, the telecoms regulator Ofcom reported that 10Mbps was the minimum speed needed to meet the requirements of an average family in the UK. According to the regulator, around 4% of UK homes aren’t able to reach speeds of at least 10Mps.

The government will work with Ofcom to implement this change over the next two years.

Our Managing Director of Home Products and Services, Alex Neill, said:

‘This decision is welcome news, as consumers around the country simply want to know they will be able to access a broadband service.

‘The Government must now move quickly to ensure consumers get these promised speeds by 2020 and closely monitor the programme to ensure it can keep pace with changing technology.’