When we found out that nine in ten Scots had suffered from nuisance calls to their landline, we knew we had to act. We launched our Calling Time on Nuisance Calls campaign back in 2013 and then set our sights on the Scottish Government.
Thanks to your support for our two year campaign, we convinced the Scottish Government to hold a nuisance calls summit. This summit resulted in the creation of a Commission, chaired by the Cabinet Secretary Keith Brown MSP. The Commission’s work led to the Scottish Government publishing its Nuisance Calls Action Plan in September 2017 as part of Which?’s nuisance calls roadshow held in Glasgow.
While our work on nuisance calls in Scotland has come to a close, you can still see what we’re up to at a UK wide level. Read more about we achieved together in the update below and don’t forget you can check out our advice on protecting yourself from nuisance calls and texts.
“I’m a widow running a small Post Office on a remote Scottish community of 60 people. I get nuisance calls daily, once as many as 30. One so-called ‘energy supplier’ told me my contract was running out and I would be cut off if I didn’t sign a new one with him. Nuisance calls target vulnerable people and frighten them into doing something they would never do otherwise. I’m afraid to answer the phone at all now.”
Report a call or text using our free tool and it could be the most expensive call the perpetrator’s ever made – your action could result in the company paying a £500,000 fine.
Jot down the company’s name, number they called from, date and time of call – then click through to use our reporting tool.