In a huge win for our product safety campaign, the government today announced its intention to serve Whirlpool with a recall notice for its fire-risk tumble dryers.
The move comes almost four years on from Which? revealing the scale of Whirlpool’s fire-dryer problem.
The consumer minister Kelly Tolhurst, told the House of Commons that ‘consumer safety is a government priority.’
Her comments came in response to a question from former consumer minister, Andrew Griffiths, who told the house: ‘The Office for Product Safety and Standards undertook a thorough review into the modification of Whirlpool tumble dryers, yet there still remains great concern not only about the straightness of Whirlpool, but whether people have unsafe products in their homes.’
This comes more than three-and-a-half years on from a Which? investigation revealing that Whirlpool tumble dryers had caused 750 fires in the previous 11 years.
Which? research revealed the scale of the problem, which affects 127 Hotpoint, Indesit, Creda, Swan and Proline vented and condenser tumble dryers made between April 2004 and October 2015.
David Chaplin, Which? head of campaigns, said:
‘People’s lives have been put at risk for far too long so it’s a hugely significant step that these machines are set to be recalled.
‘But there will be serious questions if this recall only addresses the 500,000 unmodified machines that Whirlpool has already struggled to locate.
‘The Government must urgently explain what it is going to do about the millions of modified machines still in people’s homes, following serious concerns that have been raised by people who have experienced fires, smoke and burning despite the so-called fix.’