Make travel simpler
Private PCR testing is a requirement for international travel currently, but the market is confusing and disorganised, creating needless confusion for passengers. The government must urgently address it.
From hugely variable pricing to the changeable availability of tests, we’ve found the PCR system riddled with issues. These need to be fixed to make travel simpler and more accessible for all passengers.
But it’s not just Covid testing. The government’s own travel advice can be complex and confusing for passengers. They must do more to produce clear, coherent advice for travellers going abroad.
Latest: Which?‘s Holiday Checker tool shows you what companies have the best Covid-flexible booking policies.
Travellers should not be penalised if their trip is delayed or cancelled. And with Covid still badly affecting many countries around the world, delays and cancellations are common.
Make travel fairer
That’s why we’re encouraging holiday and travel companies to offer affordable flexible booking policies. And encouraging travellers to make flexible bookings.
Millions are still owed to travellers by airlines and holiday companies, whose trips were cancelled due to coronavirus.
Many passengers who have had trips cancelled are legally entitled to refunds – but in countless cases this simply isn’t happening.
We’ve heard from tens of thousands of travellers who’ve been left waiting months for flight and holiday refunds.
We’re demanding the government step in and give the regulator stronger powers to penalise companies who don’t refund passengers properly.
Sign the petition if you want travel to be simpler, fairer and safer.