Covid testing firm Expert Medicals, who received a huge number of customer complaints, has been removed from day 2 and day 8 government testing list after we raised a red flag.
The cheapest firm on the government’s day 2 and day 8 list has been removed and the CMA (Competition and Markets Authority) has announced an investigation into its services.
Expert Medicals sells the test kits for travellers for just £28, including postage and packing, which is far cheaper than the next cheapest provider on the list at £40.
Expert Medicals has received an enormous numbers of complaints of tests and results not arriving on time.
Until Wednesday 1 September the official government list of providers still listed Expert Medicals as working with the accredited laboratories Oncologica and Nonacus, as well as using its own lab.
However, the list was then changed to say that its lab was ‘LY’. We checked, and no such laboratory is approved for Day 2 tests in the UK. After Which? informed the Department of Health and Social Care (DHSC), Expert Medicals was removed from the government list.
Read more about Expert Medicals and cheap Covid testing firms.