Give aviation regulator new powers, says Committee

The Civil Aviation Authority (CAA) should be given strong new powers to enforce the law when it comes to passenger compensation and complaints, Parliament’s Transport Committee has said.

This follows our campaign for the regulator to get new powers.

Which? Director of Policy said:

“Which? welcomes the committee’s recommendation for the aviation regulator to be given stronger powers. We have long called for the Civil Aviation Authority to be given the power to fine airlines directly, so operators can be held accountable when they flout the law.

“The committee also shares our concerns over the government’s proposals to drastically cut the compensation due to passengers when domestic flights are delayed or cancelled. These should be dropped as removing this important deterrent for airlines risks making the chaos seen at airports over the Easter holiday period a more regular occurrence.”

Read more here.