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Our campaign wins

These are just some of our recent campaign achievements for UK consumers

Won 2018

Extortionate overdraft fees

Our campaigning forced banks to scrap unfair fees on unarranged overdrafts, charge a single interest rate on planned and unplanned overdrafts and work to protect those stuck in a cycle of debt.

Won 2017

Broadband speed guaranteed

Our campaign secured auto-compensation for poor broadband and a crackdown on misleading ads that promised speeds far beyond the reality most customers experienced.

Won 2016

Misleading supermarket pricing

Together we convinced the regulator to take action on misleading supermarket pricing tactics, such as multi-buy deals that were more expensive than the combined price of individual items.

A campaigning history

Which? was created in 1957 to make consumers as strong as the organisations they deal with in their daily lives. Throughout our long history, we have achieved major campaigning successes, changing the direction of governments and industries.

Whether we’re exposing dangerous products, enforcing hygiene and safety standards or intervening to fix markets and reduce costs, our collective vigilance ensures that people are protected and empowered.