Changes announced today mean that regulators will no longer have to prove ‘substantial damage and distress’ before prosecuting, but will be able to impose fines of up to £500,000 on firms which make repeated, unwanted nuisance calls.
The new rules will come into force within four months.
Which? executive director, Richard Lloyd said:
‘We welcome the Government making good on its promise to change the law so it’s easier to prosecute nuisance callers. These calls are an everyday menace blighting the lives of millions so we want the regulator to send a clear message by using their new powers to full effect without delay.
“It’s also good news that the Government has listened to our call and is looking into how senior executives can be held to account if their company makes nuisance calls.”