Fraud is now at record levels, with more than five million scams costing Brits a mind-boggling £9bn each year. And while there are steps we can all take to avoid being scammed, much more needs to be done by banks to protect us. Sign the petition to support Which?’s super-complaint and force banks to take action on scams.
We want the government and regulators to:
– Examine whether banks are taking enough responsibility when their customers are defrauded
– Investigate what improvements should be made to the processes, systems and practices firms use to prevent fraud
– Recommend, by the end of the year, how financial providers should better protect their customers from fraud
UPDATE: Which? is using its legal powers to make a super-complaint to the Payment Systems Regulator. We are calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster. We want victims of bank transfer scams to have a legal right to get their money back.
Don’t let the fraudsters get away with it – convince the government and the financial regulators to confront scams head-on. Sign the petition now.
We’re asking the Payment Systems Regulator (PSR) to ensure banks better protect customers who are tricked into transferring money to a fraudster. To better understand the issue, the regulator is asking victims to share their experiences.