Airline compensation
is due an upgrade
Airlines are failing their passengers.
When you’re hit by flight delays and cancellations,
we think airlines should step up and compensate
you automatically. Are you with us?
104,965 have signed
Passengers should not face compensation delays
Airline passengers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will reduce the hassle of claiming and give everyone what they’re entitled to quicker.
Sign our petition to persuade all airlines to automatically compensate for flight delays.
Flight cancelled by Ryanair?
Are you one of the 400,000 passengers who have had their flight cancelled by Ryanair in September and October? Check if your flight is affected and find out your flight rights.
Brian Kennedy’s story
‘I flew from Aberdeen to London on 28 May for the League One play-off Final. After the match we were told our return flight was cancelled. Unable to access the BA website or helpline we went to Terminal 5 but were not allowed into check-in. Instead, we hired a car to drive home. We’re now claiming compensation and reimbursement of the extra costs.”
We’ve delivered your postcards to British Airways
When 75,000 passengers were affected by BA’s catastrophic IT failure, we called on you to send a message to Alex Cruz, BA’s CEO. More than 3,000 of you did.
We went to BA’s headquarters to hand in three big boxes of your postcards – unfortunately Alex Cruz didn’t want to meet us. You can watch more about the postcard delivery in the video below:
Delayed? Claim with our free tools
If you’ve been the victim of a delayed or cancelled flight, don’t lose out on what you’re owed, and don’t pay to claim. Use our free tools to start your claim today.
FrankSeaton says:
Ryanair’s behaviour is appalling. But it is far more important to challenge the culture of flying at source. Flying is causing unacceptable pollution and contributing to climate change. We need to impose proper tax on aviation fuel, and subsidise surface transport – and make it cheaper to get to Europe by rail.
As with smoking, we might also ban airlines from advertising?
Phiroze says:
This is just common practice with Ryanair. About ten years ago, I arrived at Stansted to find that my flight home had been arbitrarily cancelled. They told me that I could be booked on to the next flight but I had to pay again and to add insult to injury, pay the full price! No compensation nothing. Just tough luck. I have never flown with them again since then.
Kay Hyde says:
Can anyone tell me if it is ‘safe’ to book an advertised flight from today or not??