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Campaigns Upgrade airline compensation

Airline compensation
is due an upgrade

Airlines are failing their passengers.
When you’re hit by flight delays and cancellations,
we think airlines should step up and compensate
you automatically. Are you with us?

The Which? Group comprises Which? Limited, Which? Financial Services and The Consumers’ Association. We will process your details in accordance with our Privacy Notice.

117,315 have signed

Passengers should not face compensation delays

Airline passengers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will reduce the hassle of claiming and give everyone what they’re entitled to quicker.

Sign our petition to persuade all airlines to automatically compensate for flight delays.

Ryanair Compensation

Flight cancelled by Ryanair?

Are you one of the 400,000 passengers who have had their flight cancelled by Ryanair in September and October? Check if your flight is affected and find out your flight rights.


Ryanair flight rights?

Brian Kennedy’s story

‘I flew from Aberdeen to London on 28 May for the League One play-off Final. After the match we were told our return flight was cancelled. Unable to access the BA website or helpline we went to Terminal 5 but were not allowed into check-in. Instead, we hired a car to drive home. We’re now claiming compensation and reimbursement of the extra costs.”

Brian Kennedy

We’ve delivered your postcards to British Airways

When 75,000 passengers were affected by BA’s catastrophic IT failure, we called on you to send a message to Alex Cruz, BA’s CEO. More than 3,000 of you did.

We went to BA’s headquarters to hand in three big boxes of your postcards – unfortunately Alex Cruz didn’t want to meet us. You can watch more about the postcard delivery in the video below:


Delayed? Claim with our free tools

If you’ve been the victim of a delayed or cancelled flight, don’t lose out on what you’re owed, and don’t pay to claim. Use our free tools to start your claim today.


Claim your flight compensation